Efficient business process management and control is important for the activities of each organisation. The business management system maintenance service ensures your safety when working with the system and for the company’s director guarantees reliable and smooth operation of the installed system.
The annual business management system maintenance service includes:
- Consultants having good knowledge of the specifics of the company’s activities assigned to your company.
- Response times for enquiries and decision-making defined together with you.
- Support and fix a certain version of our solution for 10 years or more.
- Centralised incident management (“one-stop-shop”).
- Exclusive obligations for critical situation management.
- Consultations provided by phone and e-mail.
- Error detection and troubleshooting within established timelines.
- Direct communication in the customer service portal.