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Alna Aqua Dynamics

Water supply accounting and billing
Alna Aqua Dynamics is a water and wastewater accounting solution based on Microsoft Dynamics NAV (Business Central) and benefiting more than 1.2 million people in the pan-Baltic region. 
Alna Aqua Dynamics simplifies data analysis, reduces the probability of errors, and allows receiving and processing client information in real-time, thus allowing to reduce costs.
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Alna Aqua Dynamics
Billing
Billing
  • Fast issuance and dispatch of large amounts of bills

  • Automated document formation

Accounting
Accounting
  • Subscriber, building and meter data management

  • Calculation of compensation paid by municipalities for water services

  • Calculation of service fees for subscribers on the basis of submitted data

  • Calculation of pollution taxes: automatic price calculation and pricing history

  • Estimation of the seasonal impact on consumption

  • Management of loss between a building’s general meter and household meters

  • Meter service management and analysis of collected data

Client data management
Client data management
  • Subscriber, building and meter data management

  • Subscriber contract registration and management

  • Service package management for each subscriber

  • Manage client contracts and their service history

  • Automate document generation

  • Error management: from reversing payments to correcting errors in meter readings

  • Manage client debt and fines in a totally transparent environment

Meter servicing
Meter servicing
  • Water meter accounting and registration of technical data and statuses

  • Meter inspection management

  • Automated planning of meter replacement and repair

Debt management
Debt management
  • Subscriber debt accounting and management, calculation of fines: debt repayment schedules, debt history

  • Administration of court cases

Why Alna Aqua Dynamics?

Designed for water supply and water management companies

Designed for water supply and water management companies

Simple and convenient management of customer contracts, payments, debts and delayed payments

Simple and convenient management of customer contracts, payments, debts and delayed payments

Comfortable data analysis in real-time

Comfortable data analysis in real-time

Accurate data, managed in a single system

Accurate data, managed in a single system

Fast issue of invoices

Fast issue of invoices

Less manual labor and minimized error probability

Less manual labor and minimized error probability

Effective client request and claim handling

Effective client request and claim handling

Timely informing of client about checks and repairs

Timely informing of client about checks and repairs

Enables cost saving

Enables cost saving

Optimized key business processes

Optimized key business processes

Alna Aqua Dynamics
Alna Aqua Dynamics benefits more than 1.2 million people in the pan-Baltic region.

Client testimonials

Alna Business implemented Alna Aqua Dynamics properly and in time, fulfilling all the requirements and providing all of the services aligned with them. We recommend Alna Business as a reliable, experienced and qualified implementation partner for enterprise resource planning systems.

Vytautas Petrauskas

Head of IT department at Kauno vandenys

Alna Aqua Dynamics’ client relationship and billing system, based on Microsoft Dynamics NAV, gathers a complete and accurate overview of every client’s details in one place. Enabling accurate and diligent responses to all client requests. This system gives us a lot more possibilities to interact with clients in a friendly and effective manner.

Sirje Spiegelberg

Head of Customer Service at Tallinna Vesi

Would you like to learn more?

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