The 3rd largest financial service provider in the Baltics



About the company

Luminor is the 3rd largest financial services provider in the Baltic banking market with 16% market share in deposits and 23% in lending. We have a wide customer base of around 1.3 million customers and 3000 working professionals.

The challenges:

The challenges:

  • Inefficient wage calculation process
  • Routine accounting operations required a lot of manual labor
  • Complex integration of accounting systems with other systems used by the company
  • Accounting discrepancies
The solution:

The solution:

Alna HR Officeis an HR management and payroll accounting solution, based on Microsoft Dynamics NAV. The system consists of 5 modules which will ensure smooth operation of key personnel processes: time reporting, payroll calculation, personnel management, annual leave management and calculation of employee incentives.

The outcome:

The outcome:

  • Optimized payroll calculation process
  • The system was integrated with other financial and business  management systems used by the company
  • Automated routine accounting operations
  • Minimized probability of errors in accounting


Alna HR Office has helped us to spend less time on routine operations, optimize the payroll process, and reduce the likelihood of errors in the accounting process.

Julija Monarchova

Head of accounting at Luminor


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