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Tallinna Vesi

Water supply and wastewater management company, operating in Tallinn and its region.

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About the company

Tallinna Vesi is a water supply and wastewater management company, operating in Tallinn and its region.

The challenges
The challenges

An out-of-date system that was created and supported by a single freelance developer, it could not fulfil the company’s growing requirements

Software that required a lot of manual work and presented a high level of risk

The solution:
The solution:

Alna Aqua Dynamics is a water and waste water accounting solution based on Microsoft Dynamics NAV, benefiting more than 1.200.000 people in the pan-Baltic region.  


Alna Aqua Dynamics simplifies data analysis, reduces the probability of errors, and allows receiving and processing client information in real-time, thus allowing for a reduction of costs.

The outcome:
The outcome:
  • Improved interaction with clients
  • Operative information processing
  • Complete and accurate overview every client’s details

Client testimonial

Alna Aqua Dynamics’ client relationship and billing system, based on Microsoft Dynamics NAV, gathers a complete and accurate overview of every client’s details in one place. Enabling accurate and diligent responses to all client requests. This system gives us a lot more possibilities to interact with clients in a friendly and effective manner.

Sirje Spiegelberg

Head of Customer Service at Tallinna Vesi

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